Alcatel

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Do you have any complaints about Alcatel?

8 Complaint

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  • 6
  • October 21

After the update, the Alcatel mt40x movetime family watch began to malfunction

Following exposure to advertisements for the Alcatel mt40x movetime family watch, I made the decision to acquire one for personal use. On the other hand, the product did not prompt me to download an update until even two hours after I had returned home and set it up. Following the installation of th...

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  • 23
  • September 29

Alcatel Move Time SW10 reset issue

Since quite some time ago, my Alcatel Move Time smartwatch has been giving me a lot of trouble. The factory settings need to be restored on my smartwatch, but I have no idea why. Despite the fact that I have meticulously carried out the reset procedure as described in the user manual, I am still una...

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  • 9
  • September 15

Unfortunately, the GPS on my kid's Alcatel Movetime Mt40 watch is acting wonky

The Alcatel Movetime Mt40 children's watch instant tracker does not function as intended. The update on the location is still quite a ways off. The outcome does not alter regardless of whether I use the live view function or not. Even after applying the update, the result remained the same. Even tho...

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  • 5
  • September 13

Due to water damage, Alcatel MT40x Movetime Family Watch is out of warranty

Hello; In spite of having 12 months left on the warranty, we had to send in our Alcatel Mt40x Smart Watch for service because the screen on/off button had stopped functioning. However, it was reported back that the warranty did not apply because of the liquid contact, and a cost fee of 630 TL was re...

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Due to water damage, Alcatel MT40x Movetime Family Watch is out of warranty
Due to water damage, Alcatel MT40x Movetime Family Watch is out of warranty
 
due-to-water-damage-alcatel-mt40x-movetime-family-watch-is-out-of-warranty-3.pdfpdf
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  • 13
  • July 22

Alcatel 5086Y mobile phone sound issue, it is not enough

I am currently utilizing a mobile phone model number Alcatel 5086Y. On the other hand, there is hardly any sound coming from my phone. It is possible to have a conversation on the phone while listening to music without their being much background noise. Especially when I'm on the phone with someone,...

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  • 2
  • May 30

Alcatel has neither repaired nor refunded my tablet for a month

I sent my Alcatel tablet pc to the authorized repair service last month as it was broken out. The service technician called me and asked for 335 TL for the repair cost. I paid the money but the tablet pc was returned to me without any repair. I called the service center and asked for a refund. They ...

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  • 6
  • April 22

Alcatel Warranty Service Tried To Charge Me For Their Own Fault

In January 2022, I purchased an Alcatel AXEL. The phone would not connect to any wifi network on a consistent basis. To proceed, I had to turn the wifi off and back on, which is very inconvenient. In March, I sent it to their certified warranty service. After the antenna part was replaced, the probl...

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  • 6
  • April 22

Alcatel is unable to deliver my LUMOS

On April 10, 2022, I placed an order for Alcatel LUMOS. This brand appealed to me because of its low price and attractive appearance. The order, however, was to be delivered by April 15, 2022. As the deadline approached, the delivery date was pushed back one week, and so on. Alcatel's current expect...

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subscribe Alcatel, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Alcatel, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.