Since 2019, I've had a pool villa on Airbnb. My ex-property manager has access to the villa, but I don't. As a result, I had to give up years of reputation and a 5 Star rating to open a new account. I wrote to Airbnb several times over several months to close the old account because I no longer had ...
I accidentally made a reservation, and the company charged me $45 for it. Even though I tried to get help, I didn't get any. This was very annoying because I was traveling the world and needed to solve the problem quickly. I found out later that I was charged for a reservation that I had canceled 30...
On Airbnb's for Work page, a company account was created. I planned my business trip between the 8th and 15th of January for a total of 11,024.26 Turkish Lira. When I got home, I noticed that Airbnb had charged me 1574.26 Turkish Lira, so I started looking into it. They only charged the service fee ...
We were left in a bind when the hotel canceled our reservation through Airbnb, and we were not refunded for it. Despite being told by the hotel that the refund would be handled by Airbnb, we have yet to receive any of our money back. Our attempts to reach out to customer service representatives have...
Unfortunately, I booked the wrong offer after making a deal with the host. We canceled the reservation later, and I verified that the host had given me the right price. Unfortunately, I booked the same home twice and was charged twice. When I called the helpline about the problem, they said the host...
In October of 2022, I used Airbnb to rent a house in Germany for my son and paid with a credit card. This month (on November 29, 2022) an incomprehensible and very large amount was charged to my credit card by Airbnb, despite the fact that my son later removed the credit card from the company site. ...
Through Airbnb, I was able to secure a reservation. When I tried to enter the system to get details, however, I was unable to do so. The reservation had been made for Dubai, the payment had been processed, and the reservation had been confirmed. Because my account is being reviewed, I am unable to...
Using the Airbnb app, I reserved a room for a single night. Unfortunately, once I was settled in, I noticed that the room I had been assigned was not the same as the one pictured on the application, and was actually quite dirty. I submitted a complaint through the app, but I never heard back from an...
Code: HMHK5CHQSE is the confirmation number for my reservation. In the rental I had booked, the kitchen faucet was broken, and the place was filthy. Moreover, there were bugs flying around the bed, and there were other unclean aspects of the home that I'd rather not discuss right now. Despite my rep...
I canceled my one-day Airbnb room reservation earlier than 24 hours before check-in because of an unforeseen reason. And when I request a refund Airbnb called me back and said the host agreed to give me a neither full nor partial refund with my reservation. Airbnb doesn't seem to want to take respon...
AirBnb does not issue a refund for the money I paid. My trip was canceled due to Covid-19. AirBnb issued me a coupon as a refund. Today, booking a room in Istanbul with a sea view in famous hotels such as Marriott or Hilton and the price is much cheaper than an Airbnb apartment in the basement (lite...
I am a host on Airbnb and recently had a guest stay with me for 46 days. After they left, I expected to get paid right away, but it has now been 15 days that I haven't received a single dime. I have contacted the customer service line multiple times and all they say is that the transfer has been mad...
On October 17, 2022, I made a reservation, and the confirmation code is HMCHP2NSWN. During the time of booking, there was no mention of a cleaning fee. After some time had passed, the landlord gave me a call and informed me that I needed to either send the 500 TL cleaning fee right away or get paid ...
Today, I feel like screaming. I used the Airbnb app to rent out my home recently, but I haven't received payment yet., need assistance with your payment? click here! brought up an error warning when I tried to use it. When I dialed the number provided, I was met with an automated message that includ...
Stayed at a home in Sapanca via Airbnb and I'm left feeling completely scammed. Initially, I requested a fee of 2659 TL for the stay, but when I checked my card statement afterwards, I saw that 2744 liras had been withdrawn. This was quite shocking to me as it was unexpected and something that has n...
I'm writing this comment to warn others about the fraudulent behavior of Kumka** Yaş and his hostel in Istanbul. My friends and I booked a jacuzzi room for one night on August 12-13 and when we arrived, the front desk clerk informed us that all of the rooms with jacuzzis had already been rented out....
Yesterday morning, I woke up to an alarming message from my bank asking me to contact them regarding a fraudulent purchase. I contacted them and found out that someone had used my card to make a purchase on Airbnb without my permission. I am very angry and frustrated by this situation because I don'...
Airbnb has recently been on the receiving end of my extreme ire. A guest booked a stay at my place without my prior approval. Then, about 11 that night, one of the pipes inside the house exploded. My wife and I were faced with a dire issue, and we had to address it immediately. Everything is back to...
On August 3, we booked a house in Batumi, Georgia, called Valeri, through Airbnb and paid using the confirmation code HMXZNZ3FE2. Eventually, I received directions to my destination. As soon as we arrived at the address, we realized that the advertisement was bogus and that there was no one named Va...
This morning started out as a normal day for my family and me. We had driven all the way from Istanbul and were excited to finally be arriving in Antalya, ready to start our vacation! We had spent so much money to get here, including on the Airbnb reservation that we had made ahead of time. Imagine ...
