Agoda Üye Marka

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Agoda Problem

9 Complaint

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  • 3view
  • 3 days ago

Agoda Double Charging Problem not Solved

My credit card was charged twice for the accommodation that I bought, which was identified by reservation number 763398300. My card was debited for an additional amount. There is no way to get in touch with Agoda through the phone or any other method. How is it possible for them to do this without a...

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  • 1view
  • 3 weeks ago

Stone Hill Hotel Balikesir reservation problem on Agoda.com

I used Agoda.com to book a room at the Stone Hill Balikesir Hotel. I chose September 11, 2022 as the date to check in and September 12, 2022 as the date to check out, and I paid the fee. I chose 01:00 as the time to check in. When I called the hotel, they told me that if I wanted to check in at nigh...

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  • 22view
  • July 25

Agoda reservation refund issue

They told me that the Cleopatra Baby Hotel, at which I had previously booked a reservation for 903 TL through Agoda, had nothing to do with Agoda, that no reservation had been made, and that I should contact Agoda. My problem has been handled despite the fact that I have communicated with Agoda on m...

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Agoda reservation refund issue
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1 Up-Votes
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  • 35view
  • July 18

Agoda Customer Service Ruined Our Vacation

It's clear to Agoda that I paid for two reservations at Hotel Ikonik Lisboa through Agoda, one for July 12 and the other for July 13. When the hotel saw my Agoda reservation papers, they claimed that they had only reserved two separate rooms for the night of July 12th, despite the fact that Agoda ha...

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1 Up-Votes
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  • 17view
  • July 18

Agoda Hotels Reservation Problem

I made a hotel reservation through Agoda. I used the discounted price to place an order. I didn't expect any issues because I assumed it was a global site. When I called the hotel to inquire about the situation, they stated that the reservation had been received but that they would not accept it at ...

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Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
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1 Up-Votes
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  • 6view
  • July 12

The cancellation problem with Agoda reservations remains unresolved

My reservation with reservation number 322926855 and reference number 023369 is not canceled by Agoda, despite the fact that I have the right to do so until 23:59 on July 12th, 2022. I'm trying to get in touch with customer service to resolve this issue, but I'm not getting through. There is no way ...

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  • 8view
  • July 11

Agoda customer service was unable to complete my hotel booking

On July 16, 2022, I request that my Golden Age Hotel / Yalikavak problem be resolved as soon as possible. This is the second time my credit card has been charged without my permission. When I called the hotel about the reservation issue, I was told that the room might not be available. They said the...

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  • 13view
  • June 11

Agoda booking date changing issue

I put the wrong date on the reservation, or rather, the computer did it for me, and I paid for it. I need to change the date, but I couldn't find anyone to talk to. I want my problem to be solved right away. Something like that can't happen. As a company that works in tourism, my problem should be f...

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  • 25view
  • June 06

Credit card problem booking with Agoda

The payment was immediately taken from my card for my hotel reservation dated 14-16 September 2022, and I received a confirmation e-mail. However, the payment is still showing in the authorization process on my credit card. I contacted the hotel, but the payment had not been transferred to the hotel...

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subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.