Agoda Üye Marka

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Agoda Payment

10 Complaint

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  • 6view
  • 1 week ago

Agoda Unauthorized Hotel Payment Withdrawal

I made a reservation for 3 nights Azura by Yelken Hotel Bodrum between September 23 - September 26 through Agoda.com. Despite a 3-night stay, Agoda has withdrawn money from my card twice, 5.575.96 TL on 22 September and 5.575.96 TL on 25 September. Reservation no: 760610680 I would like my money wit...

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  • 11view
  • 2 weeks ago

Agoda charged twice for the same stay

Agoda took double payment from my credit card. My reservation number 331120551 18/09/2022 check in 23/09/2022 check out at Akyaka shimal residence hotel .I used "pay now"  and I completed the payment on 14/09/2022 but when I checked my credit card expense , I saw agoda took double payment from my cr...

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Agoda charged twice for the same stay
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  • -view
  • 3 weeks ago

Agoda is not giving me back my money for the cancelled reservation

After selecting a date a full month in the future when making a hotel reservation on Agoda, I realized my error and canceled the reservation. My reservation was canceled and my money was refunded after I was told by the hotel that I had selected the incorrect date. They confiscated the entire hotel ...

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Agoda is not giving me back my money for the cancelled reservation
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  • 1view
  • August 16

When I made a reservation through Agoda, I was charged twice

I made a reservation for two nights at a water boutique hotel through Agoda under the booking ID number 739839116. I had to pay this twice because my credit card was fraudulently charged. I'd like to cancel my payments of 4031.80 TL for the month ending August 13, 2022 and 4184.57 TL for the payment...

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When I made a reservation through Agoda, I was charged twice
When I made a reservation through Agoda, I was charged twice
When I made a reservation through Agoda, I was charged twice
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  • 4view
  • August 09

Agoda doesn't give refunds for reservations that were canceled

Agoda is regrettable. On June 21, 2022, I used the Internet to cancel my hotel reservation for July 2-3, 2022, in Antalya. There was no charge. They sent me a letter saying that the amount I canceled would be put back into my account in 30–45 days. But when I called the bank after 50 days, neither a...

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  • 7view
  • July 14

Agoda took too much money from my credit card without my knowledge

My card was charged an excessive amount by Agoda.com. On the website of Agoda.com, my hotel reservation had a payment amount of 3906 TL; however, my credit card was charged more than 4070 TL for the reservation. I demand that the difference be refunded to me. Because of the difference, which amounts...

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Agoda took too much money from my credit card without my knowledge
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  • 7view
  • July 04

Agoda charged me twice for the same reservation; I require a refund

I was making a reservation for a hotel in Manila when I realized I had put in the wrong dates. I stopped the approval process (payment) and made a new reservation with the right dates (paid). BUT AGODA has canceled the reservation that hasn't been approved, so they've gotten two payments. Also, when...

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Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
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  • 2view
  • July 02

Agoda refund issue needs a solution

.Booking.com refunds cause financial loss. To the Agoda customer service department: Please be advised that the booking id: 3223***** Antalya Yesterday I had to cancel that reservation I had made with id Agoda, but Agoda is a distinction between a refund and a payment provision. Although it advertis...

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Agoda refund issue needs a solution
Agoda refund issue needs a solution
Agoda refund issue needs a solution
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  • 3view
  • June 08

We have not received reimbursement from Agoda for the canceled reservation

We had a reservation at the Barcelona Hotel Operaramblas, which had a reservation number of 313125295 assigned to it. We had to cancel the reservation, so we contacted the hotel and tried to work things out on the Agoda website. The hotel refuses to assist us with our cancellation. According to the ...

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  • 25view
  • June 06

Credit card problem booking with Agoda

The payment was immediately taken from my card for my hotel reservation dated 14-16 September 2022, and I received a confirmation e-mail. However, the payment is still showing in the authorization process on my credit card. I contacted the hotel, but the payment had not been transferred to the hotel...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.