Agoda Üye Marka

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Agoda Negative Experience

4 Complaint

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  • 1 day ago

Agoda.com did a Withdrawal  without My Permission

I did one reservation from Agoda.com on 1st October 2022. Reference number:728630013445 (-1.316,32 ₺ Turkish Money) When I  checked my credit card statement, I saw that Agoda.com made a mistake. Agoda.com withdrew another time on 4th October 2022  (Referans number:227401728630 -1.316,32 ₺). I don't ...

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Agoda.com did a Withdrawal  without My Permission
Agoda.com did a Withdrawal  without My Permission
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  • 2 weeks ago

Although Agoda took money from my account, they never actually made my reservation

I booked a room at the Kuran Hotel through Agoda for September 20, 2022, and paid with a credit card. In spite of having a confirmed reservation for the required date, I was informed upon arrival at the hotel that I would not be able to stay there. I tried everything I could think of, but I couldn't...

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  • July 26

Agoda took my money but did not make any reservation

Despite my best efforts, my reservation did not get processed. Because I cannot get in touch with anyone else and my email address is inaccurate, I require a prompt response from you. My credit card was charged for the reservation price, but I never received any kind of e-mail warning about it. I be...

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1 Up-Votes
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  • July 25

Agoda reservation refund issue

They told me that the Cleopatra Baby Hotel, at which I had previously booked a reservation for 903 TL through Agoda, had nothing to do with Agoda, that no reservation had been made, and that I should contact Agoda. My problem has been handled despite the fact that I have communicated with Agoda on m...

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Agoda reservation refund issue
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1 Up-Votes

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Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.