Agoda Üye Marka

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Agoda Money

19 Complaint

Şikayet Sıralaması
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  • 5view
  • 1 day ago

Agoda.com did a Withdrawal  without My Permission

I did one reservation from Agoda.com on 1st October 2022. Reference number:728630013445 (-1.316,32 ₺ Turkish Money) When I  checked my credit card statement, I saw that Agoda.com made a mistake. Agoda.com withdrew another time on 4th October 2022  (Referans number:227401728630 -1.316,32 ₺). I don't ...

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Agoda.com did a Withdrawal  without My Permission
Agoda.com did a Withdrawal  without My Permission
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  • 6view
  • 2 days ago

Agoda.com Took the Money but didn't Make The Reservation.

I made a reservation on the Agoda website on October 3, 2022, with the reservation number 333827399. Money was deducted from my card, but no confirmation e-mail was received and no reservation was made. I'm trying to reach the support line but I haven't been able to talk to anyone. Unfortunately, th...

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  • 12view
  • 4 days ago

Agoda.com and the Hotel Kept Stalling Us not to Refund Our Money

We made a reservation at Ewa Hotel Waikiki in Honolulu Hawaii from this website (reservation number 760077268). Unfortunately, we had to return one day earlier than we planned. These guys kept telling us that the hotel isn't allowing us to refund and the hotel kept telling us that they cannot do any...

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  • 7view
  • 5 days ago

Agoda has yet to reimburse me for my canceled reservation

After I called to cancel my reservation, I never received a refund on the money that was charged to my card. I contacted customer support via e-mail, explained the situation, and later received a letter in the mail confirming that a refund had been issued. The data absolutely do not support this con...

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  • 6view
  • 1 week ago

Agoda Unauthorized Hotel Payment Withdrawal

I made a reservation for 3 nights Azura by Yelken Hotel Bodrum between September 23 - September 26 through Agoda.com. Despite a 3-night stay, Agoda has withdrawn money from my card twice, 5.575.96 TL on 22 September and 5.575.96 TL on 25 September. Reservation no: 760610680 I would like my money wit...

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  • 11view
  • 2 weeks ago

Although Agoda took money from my account, they never actually made my reservation

I booked a room at the Kuran Hotel through Agoda for September 20, 2022, and paid with a credit card. In spite of having a confirmed reservation for the required date, I was informed upon arrival at the hotel that I would not be able to stay there. I tried everything I could think of, but I couldn't...

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  • 13view
  • 2 weeks ago

Agoda charged me twice for the same booking

Agoda took money out of my account twice: once on the day of the reservation and again two days later when I tried to cancel. Once again, they withdrew the same amount from my account without my permission. Unfortunately, there is no way to contact anyone about this issue because there is no custome...

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Agoda charged me twice for the same booking
Agoda charged me twice for the same booking
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  • 3view
  • 2 weeks ago

My canceled reservation on Agoda has not been refunded in days

As of September 7, 2022, I have booked a room through the Agoda website. Upon further inspection, I realized I had been given the incorrect date, so I wished to cancel. The 24-hour return policy was offered at no cost. After waiting 5 minutes, I decided to use the no-cost return option. Even after 9...

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My canceled reservation on Agoda has not been refunded in days
My canceled reservation on Agoda has not been refunded in days
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  • -view
  • 3 weeks ago

Agoda is not giving me back my money for the cancelled reservation

After selecting a date a full month in the future when making a hotel reservation on Agoda, I realized my error and canceled the reservation. My reservation was canceled and my money was refunded after I was told by the hotel that I had selected the incorrect date. They confiscated the entire hotel ...

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Agoda is not giving me back my money for the cancelled reservation
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  • 3 weeks ago

Stone Hill Hotel Balikesir reservation problem on Agoda.com

I used Agoda.com to book a room at the Stone Hill Balikesir Hotel. I chose September 11, 2022 as the date to check in and September 12, 2022 as the date to check out, and I paid the fee. I chose 01:00 as the time to check in. When I called the hotel, they told me that if I wanted to check in at nigh...

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  • 17view
  • July 26

Agoda took my money but did not make any reservation

Despite my best efforts, my reservation did not get processed. Because I cannot get in touch with anyone else and my email address is inaccurate, I require a prompt response from you. My credit card was charged for the reservation price, but I never received any kind of e-mail warning about it. I be...

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1 Up-Votes
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  • 35view
  • July 18

Agoda Customer Service Ruined Our Vacation

It's clear to Agoda that I paid for two reservations at Hotel Ikonik Lisboa through Agoda, one for July 12 and the other for July 13. When the hotel saw my Agoda reservation papers, they claimed that they had only reserved two separate rooms for the night of July 12th, despite the fact that Agoda ha...

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1 Up-Votes
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  • 7view
  • July 14

Agoda took too much money from my credit card without my knowledge

My card was charged an excessive amount by Agoda.com. On the website of Agoda.com, my hotel reservation had a payment amount of 3906 TL; however, my credit card was charged more than 4070 TL for the reservation. I demand that the difference be refunded to me. Because of the difference, which amounts...

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Agoda took too much money from my credit card without my knowledge
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  • 6view
  • July 12

The cancellation problem with Agoda reservations remains unresolved

My reservation with reservation number 322926855 and reference number 023369 is not canceled by Agoda, despite the fact that I have the right to do so until 23:59 on July 12th, 2022. I'm trying to get in touch with customer service to resolve this issue, but I'm not getting through. There is no way ...

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  • 26view
  • July 10

Online booking service Agoda.com accepts reservations with no hotel confirmation

I reserved a room for one night at the Atalla hotel in Antalya through agoda.com. When I got to Atalla, the hotel said they didn't have a reservation for me and that the hotel was full. I went to a different hotel, paid more money, and stayed there for one night. I talked to Agoda through sikayetvar...

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1 Up-Votes
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  • 7view
  • July 04

Agoda charged me twice for the same reservation; I require a refund

I was making a reservation for a hotel in Manila when I realized I had put in the wrong dates. I stopped the approval process (payment) and made a new reservation with the right dates (paid). BUT AGODA has canceled the reservation that hasn't been approved, so they've gotten two payments. Also, when...

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Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
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  • 14view
  • June 17

Agoda reservation issue, all of the information were incorrect

I made a reservation, but when I arrived at the hotel, all of the rooms were occupied, and my name wasn't on the guest list. In addition, I am unable to locate any access points to Agoda. There is an error in every single email address and phone number. I need the return of my money. On the other ha...

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  • 16view
  • June 13

Without my permission, Agoda took money out of my bank account

The money was taken from my bank account again on June 8, 2022, after I booked the hotel with the number 319741843 on Agoda.com. The amount that went over is 432.86 TRY. I want the amount of my overdraft to be added to my bank account right away. Have a nice day.

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Without my permission, Agoda took money out of my bank account

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.