Agoda Üye Marka

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7 Complaint

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  • 3 weeks ago

Agoda is not giving me back my money for the cancelled reservation

After selecting a date a full month in the future when making a hotel reservation on Agoda, I realized my error and canceled the reservation. My reservation was canceled and my money was refunded after I was told by the hotel that I had selected the incorrect date. They confiscated the entire hotel ...

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Agoda is not giving me back my money for the cancelled reservation
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  • 3 weeks ago

Stone Hill Hotel Balikesir reservation problem on Agoda.com

I used Agoda.com to book a room at the Stone Hill Balikesir Hotel. I chose September 11, 2022 as the date to check in and September 12, 2022 as the date to check out, and I paid the fee. I chose 01:00 as the time to check in. When I called the hotel, they told me that if I wanted to check in at nigh...

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  • 13view
  • August 31

My credit card was charged twice by Agoda for the same reservation

I would like to inform you that the previous reservation I made resulted in two separate charges being made to my credit card, and that if the fee is not refunded, I will be forced to file a lawsuit with my bank. Withdrawals totaling 8768 TL were made from reservation 74690**48, and a further 9,077 ...

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  • 4view
  • August 29

The service fee that Agoda.com did not provide is not refunded

I had a room booked through agoda.com. Since the hotel was unable to fulfill my reservation, I am requesting a refund from agoda.com. They say there is no cancellation refund, but I didn't cancel; the hotel simply didn't provide the service. They are fully aware of the situation, but they refuse to ...

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  • August 20

Agoda's customer service is currently unavailable

I booked a room at the Canakkale Sunsan hotel through agoda.com between the 27th and 30th of August. 1997448470 is my reservation number. I inadvertently selected the no-cancellation option, but now I need to cancel. I request no fee reductions, but I am unable to contact anyone on Agoda.com. I can ...

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  • July 02

Agoda refund issue needs a solution

.Booking.com refunds cause financial loss. To the Agoda customer service department: Please be advised that the booking id: 3223***** Antalya Yesterday I had to cancel that reservation I had made with id Agoda, but Agoda is a distinction between a refund and a payment provision. Although it advertis...

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Agoda refund issue needs a solution
Agoda refund issue needs a solution
Agoda refund issue needs a solution

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subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.