Agoda Üye Marka

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Agoda Complaint

19 Complaint

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  • 2view
  • 3 days ago

Agoda Double Charging Problem not Solved

My credit card was charged twice for the accommodation that I bought, which was identified by reservation number 763398300. My card was debited for an additional amount. There is no way to get in touch with Agoda through the phone or any other method. How is it possible for them to do this without a...

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  • 13view
  • 2 weeks ago

Agoda charged me twice for the same booking

Agoda took money out of my account twice: once on the day of the reservation and again two days later when I tried to cancel. Once again, they withdrew the same amount from my account without my permission. Unfortunately, there is no way to contact anyone about this issue because there is no custome...

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Agoda charged me twice for the same booking
Agoda charged me twice for the same booking
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  • 11view
  • 2 weeks ago

Agoda charged twice for the same stay

Agoda took double payment from my credit card. My reservation number 331120551 18/09/2022 check in 23/09/2022 check out at Akyaka shimal residence hotel .I used "pay now"  and I completed the payment on 14/09/2022 but when I checked my credit card expense , I saw agoda took double payment from my cr...

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Agoda charged twice for the same stay
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  • 13view
  • 2 weeks ago

Two separate charges came from Agoda for the same booking

I made my reservation for the hotel on Agoda.com. withdrawn twice in total. I personally footed the bill for it. The other one shows up as an open provision on my credit card limit, and it is reflected as a negative balance on the card itself. Because there is no contact number for Turkey on your pr...

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Two separate charges came from Agoda for the same booking
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  • 3view
  • 2 weeks ago

My canceled reservation on Agoda has not been refunded in days

As of September 7, 2022, I have booked a room through the Agoda website. Upon further inspection, I realized I had been given the incorrect date, so I wished to cancel. The 24-hour return policy was offered at no cost. After waiting 5 minutes, I decided to use the no-cost return option. Even after 9...

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My canceled reservation on Agoda has not been refunded in days
My canceled reservation on Agoda has not been refunded in days
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  • 13view
  • 3 weeks ago

Agoda.com Sells Invalid Hotel Bookings

I made a hotel reservation through Agoda.com on September 9, 2022. The reservation number is 754188960. When I got to the hotel, they told me that they didn't work with agoda.com and that they couldn't take me in  so I had to cancel my reservation. I tried to find a way to get in touch with agoda.co...

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Agoda.com Sells Invalid Hotel Bookings
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  • 3 weeks ago

Agoda is not giving me back my money for the cancelled reservation

After selecting a date a full month in the future when making a hotel reservation on Agoda, I realized my error and canceled the reservation. My reservation was canceled and my money was refunded after I was told by the hotel that I had selected the incorrect date. They confiscated the entire hotel ...

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Agoda is not giving me back my money for the cancelled reservation
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  • 1view
  • 3 weeks ago

Stone Hill Hotel Balikesir reservation problem on Agoda.com

I used Agoda.com to book a room at the Stone Hill Balikesir Hotel. I chose September 11, 2022 as the date to check in and September 12, 2022 as the date to check out, and I paid the fee. I chose 01:00 as the time to check in. When I called the hotel, they told me that if I wanted to check in at nigh...

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  • 3view
  • 4 weeks ago

Agoda charged me twice for the same booking

For the same reservation, my card was charged 537 TL and 542 TL twice. I made the booking from Turkey. My reservation number is 329875547, and I would appreciate it if someone could get in touch with me about getting a refund and a chance to resolve this issue.

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Agoda charged me twice for the same booking
Agoda charged me twice for the same booking
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  • 6view
  • 4 weeks ago

The hotel booking website Agoda.com overcharged me

My reservation from "my Home sultan ahmet Hotel" on Agoda.com was charged twice. In addition, there is no Turkish phone number listed. The second withdrawal of my funds should be reversed immediately.

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The hotel booking website Agoda.com overcharged me
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  • 13view
  • August 31

My credit card was charged twice by Agoda for the same reservation

I would like to inform you that the previous reservation I made resulted in two separate charges being made to my credit card, and that if the fee is not refunded, I will be forced to file a lawsuit with my bank. Withdrawals totaling 8768 TL were made from reservation 74690**48, and a further 9,077 ...

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  • 4view
  • August 29

The service fee that Agoda.com did not provide is not refunded

I had a room booked through agoda.com. Since the hotel was unable to fulfill my reservation, I am requesting a refund from agoda.com. They say there is no cancellation refund, but I didn't cancel; the hotel simply didn't provide the service. They are fully aware of the situation, but they refuse to ...

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  • 6view
  • August 25

I tried calling Agoda to cancel my reservation, but got no response

It was on Agoda.com where I booked my hotel room. I need to cancel my stay at the Gedik Cave hotel, but I can't seem to get in touch with anyone there. Even though your reservation line is not accessible from Turkey, you continue to receive calls from customers there. He informed the hotel and you o...

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  • 2view
  • August 21

In spite of canceling the reservation, Agoda still charged me twice

My bank account was debited twice. Yes, even though I had to cancel the first appointment! Agoda never deviates from its usual routine! We are currently stranded overseas and out of cash, so I would like this issue to be resolved as soon as possible. Since that is the case, agoda must resolve this i...

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  • 6view
  • August 20

Agoda's customer service is currently unavailable

I booked a room at the Canakkale Sunsan hotel through agoda.com between the 27th and 30th of August. 1997448470 is my reservation number. I inadvertently selected the no-cancellation option, but now I need to cancel. I request no fee reductions, but I am unable to contact anyone on Agoda.com. I can ...

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  • 1view
  • August 16

When I made a reservation through Agoda, I was charged twice

I made a reservation for two nights at a water boutique hotel through Agoda under the booking ID number 739839116. I had to pay this twice because my credit card was fraudulently charged. I'd like to cancel my payments of 4031.80 TL for the month ending August 13, 2022 and 4184.57 TL for the payment...

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When I made a reservation through Agoda, I was charged twice
When I made a reservation through Agoda, I was charged twice
When I made a reservation through Agoda, I was charged twice
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  • 2view
  • August 16

For the same reservation, Agoda.com charged me twice

We prepaid in full for a hotel room booked through agoda.com. The same amount was taken out of my account once again without my knowledge a week later. Exactly like a theft, this is unacceptable. No matter the cost, we will file suit against the company. We advise strongly against using the services...

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  • 6view
  • August 08

Booking and refund problems with Agoda

On the 3rd of August, I made a reservation on agoda.com. Then, using my credit card, I completed the transaction. Until now, I haven't received a single confirmation email. On August 4th, when I arrived at the hotel, I discovered that I had not made a reservation. A provisional charge was made to my...

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  • 17view
  • July 18

Agoda Hotels Reservation Problem

I made a hotel reservation through Agoda. I used the discounted price to place an order. I didn't expect any issues because I assumed it was a global site. When I called the hotel to inquire about the situation, they stated that the reservation had been received but that they would not accept it at ...

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Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
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Brand Profile

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Agoda, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.