Related with Agoda
Status of the Complaint
  •   Posted
  •   Replied
  •   Resolved

Agoda charged me twice for the same booking

13view
A****
A**** 2 weeks ago
Agoda charged me twice for the same booking
Agoda charged me twice for the same booking

Agoda took money out of my account twice: once on the day of the reservation and again two days later when I tried to cancel. Once again, they withdrew the same amount from my account without my permission. Unfortunately, there is no way to contact anyone about this issue because there is no customer service number or presence in Turkey. I need a prompt refund because I was charged twice for the same reservation. Otherwise, I will have to submit a claim to the Consumer Dispute Resolution Service.

profile-icon
To post a comment or .

0 Comment

Similar Complaints

profile
  • 13view
  • 2 weeks ago

Two separate charges came from Agoda for the same booking

I made my reservation for the hotel on Agoda.com. withdrawn twice in total. I personally footed the bill for it. The other one shows up as an open provision on my credit card limit, and it is reflected as a negative balance on the card itself. Because there is no contact number for Turkey on your pr...

Read more
Two separate charges came from Agoda for the same booking
profile
  • 3view
  • 2 weeks ago

My canceled reservation on Agoda has not been refunded in days

As of September 7, 2022, I have booked a room through the Agoda website. Upon further inspection, I realized I had been given the incorrect date, so I wished to cancel. The 24-hour return policy was offered at no cost. After waiting 5 minutes, I decided to use the no-cost return option. Even after 9...

Read more
My canceled reservation on Agoda has not been refunded in days
My canceled reservation on Agoda has not been refunded in days
profile
  • 13view
  • 3 weeks ago

Agoda.com Sells Invalid Hotel Bookings

I made a hotel reservation through Agoda.com on September 9, 2022. The reservation number is 754188960. When I got to the hotel, they told me that they didn't work with agoda.com and that they couldn't take me in  so I had to cancel my reservation. I tried to find a way to get in touch with agoda.co...

Read more
Agoda.com Sells Invalid Hotel Bookings
profile
  • -view
  • 3 weeks ago

Agoda is not giving me back my money for the cancelled reservation

After selecting a date a full month in the future when making a hotel reservation on Agoda, I realized my error and canceled the reservation. My reservation was canceled and my money was refunded after I was told by the hotel that I had selected the incorrect date. They confiscated the entire hotel ...

Read more
Agoda is not giving me back my money for the cancelled reservation
profile
  • 6view
  • 4 weeks ago

The hotel booking website Agoda.com overcharged me

My reservation from "my Home sultan ahmet Hotel" on Agoda.com was charged twice. In addition, there is no Turkish phone number listed. The second withdrawal of my funds should be reversed immediately.

Read more
The hotel booking website Agoda.com overcharged me