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Agoda

Complaint19
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Complaint19

Şikayet Sıralaması
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  • 4view
  • 3 days ago

Agoda doesn't give refunds for reservations that were canceled

Agoda is regrettable. On June 21, 2022, I used the Internet to cancel my hotel reservation for July 2-3, 2022, in Antalya. There was no charge. They sent me a letter saying that the amount I canceled would be put back into my account in 30–45 days. But when I called the bank after 50 days, neither a...

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  • 6view
  • 4 days ago

Booking and refund problems with Agoda

On the 3rd of August, I made a reservation on agoda.com. Then, using my credit card, I completed the transaction. Until now, I haven't received a single confirmation email. On August 4th, when I arrived at the hotel, I discovered that I had not made a reservation. A provisional charge was made to my...

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  • 17view
  • 2 weeks ago

Agoda took my money but did not make any reservation

Despite my best efforts, my reservation did not get processed. Because I cannot get in touch with anyone else and my email address is inaccurate, I require a prompt response from you. My credit card was charged for the reservation price, but I never received any kind of e-mail warning about it. I be...

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1 Up-Votes
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  • 22view
  • 2 weeks ago

Agoda reservation refund issue

They told me that the Cleopatra Baby Hotel, at which I had previously booked a reservation for 903 TL through Agoda, had nothing to do with Agoda, that no reservation had been made, and that I should contact Agoda. My problem has been handled despite the fact that I have communicated with Agoda on m...

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Agoda reservation refund issue
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1 Up-Votes
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  • 35view
  • 3 weeks ago

Agoda Customer Service Ruined Our Vacation

It's clear to Agoda that I paid for two reservations at Hotel Ikonik Lisboa through Agoda, one for July 12 and the other for July 13. When the hotel saw my Agoda reservation papers, they claimed that they had only reserved two separate rooms for the night of July 12th, despite the fact that Agoda ha...

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1 Up-Votes
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  • 17view
  • 3 weeks ago

Agoda Hotels Reservation Problem

I made a hotel reservation through Agoda. I used the discounted price to place an order. I didn't expect any issues because I assumed it was a global site. When I called the hotel to inquire about the situation, they stated that the reservation had been received but that they would not accept it at ...

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Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
Agoda Hotels Reservation Problem
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1 Up-Votes
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  • 5view
  • 3 weeks ago

I was overcharged by Agoda customer service for my reservation

On July 12, 2022, I made two separate reservations through the Agoda agency for the 360 Degree hotel in Athens, Greece. I paid 4373.07 TL for the first room and 5351.37 TL for the second, which was significantly more expensive. 5 minutes later, I assumed that the hotel had raised the price and that ...

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  • 7view
  • 4 weeks ago

Agoda took too much money from my credit card without my knowledge

My card was charged an excessive amount by Agoda.com. On the website of Agoda.com, my hotel reservation had a payment amount of 3906 TL; however, my credit card was charged more than 4070 TL for the reservation. I demand that the difference be refunded to me. Because of the difference, which amounts...

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Agoda took too much money from my credit card without my knowledge
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  • 6view
  • July 12, 11:04 pm

The cancellation problem with Agoda reservations remains unresolved

My reservation with reservation number 322926855 and reference number 023369 is not canceled by Agoda, despite the fact that I have the right to do so until 23:59 on July 12th, 2022. I'm trying to get in touch with customer service to resolve this issue, but I'm not getting through. There is no way ...

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  • 8view
  • July 11, 3:42 pm

Agoda customer service was unable to complete my hotel booking

On July 16, 2022, I request that my Golden Age Hotel / Yalikavak problem be resolved as soon as possible. This is the second time my credit card has been charged without my permission. When I called the hotel about the reservation issue, I was told that the room might not be available. They said the...

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  • 26view
  • July 10, 8:30 am

Online booking service Agoda.com accepts reservations with no hotel confirmation

I reserved a room for one night at the Atalla hotel in Antalya through agoda.com. When I got to Atalla, the hotel said they didn't have a reservation for me and that the hotel was full. I went to a different hotel, paid more money, and stayed there for one night. I talked to Agoda through sikayetvar...

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1 Up-Votes
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  • 7view
  • July 04, 9:56 am

Agoda charged me twice for the same reservation; I require a refund

I was making a reservation for a hotel in Manila when I realized I had put in the wrong dates. I stopped the approval process (payment) and made a new reservation with the right dates (paid). BUT AGODA has canceled the reservation that hasn't been approved, so they've gotten two payments. Also, when...

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Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
Agoda charged me twice for the same reservation; I require a refund
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  • 2view
  • July 02, 10:37 am

Agoda refund issue needs a solution

.Booking.com refunds cause financial loss. To the Agoda customer service department: Please be advised that the booking id: 3223***** Antalya Yesterday I had to cancel that reservation I had made with id Agoda, but Agoda is a distinction between a refund and a payment provision. Although it advertis...

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Agoda refund issue needs a solution
Agoda refund issue needs a solution
Agoda refund issue needs a solution
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  • 22view
  • June 28, 2:50 am

Agoda stopped working with a hotel where I made a reservation, so I want my money back

Hello. I made a reservation at the Mese Hotel in Fethiye between July 1 and July 15 through the Agoda company and paid the fee. My reservation number is 322006*** and my reference number is 18224705*** But when I talked to the hotel managers, they told me that their contract with AGODA COMPANY had e...

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  • 14view
  • June 17, 11:06 pm

Agoda reservation issue, all of the information were incorrect

I made a reservation, but when I arrived at the hotel, all of the rooms were occupied, and my name wasn't on the guest list. In addition, I am unable to locate any access points to Agoda. There is an error in every single email address and phone number. I need the return of my money. On the other ha...

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  • 16view
  • June 13, 3:52 am

Without my permission, Agoda took money out of my bank account

The money was taken from my bank account again on June 8, 2022, after I booked the hotel with the number 319741843 on Agoda.com. The amount that went over is 432.86 TRY. I want the amount of my overdraft to be added to my bank account right away. Have a nice day.

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Without my permission, Agoda took money out of my bank account
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  • 13view
  • June 11, 11:28 pm

Agoda booking date changing issue

I put the wrong date on the reservation, or rather, the computer did it for me, and I paid for it. I need to change the date, but I couldn't find anyone to talk to. I want my problem to be solved right away. Something like that can't happen. As a company that works in tourism, my problem should be f...

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  • 3view
  • June 08, 12:07 pm

We have not received reimbursement from Agoda for the canceled reservation

We had a reservation at the Barcelona Hotel Operaramblas, which had a reservation number of 313125295 assigned to it. We had to cancel the reservation, so we contacted the hotel and tried to work things out on the Agoda website. The hotel refuses to assist us with our cancellation. According to the ...

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  • 25view
  • June 06, 3:07 pm

Credit card problem booking with Agoda

The payment was immediately taken from my card for my hotel reservation dated 14-16 September 2022, and I received a confirmation e-mail. However, the payment is still showing in the authorization process on my credit card. I contacted the hotel, but the payment had not been transferred to the hotel...

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