adidas Üye Marka

Number of page views over the last 30 days 161

adidas

Complaint53
Resolved0
profile-icon
profile-icon

Complaint53

Şikayet Sıralaması
profile
Cem
  • 20view
  • 6 days ago

Adidas declined to replace the faulty shoes

I purchased sneakers from the adidas website. The shoes that were delivered were faulty. But when I contacted adidas, they said they would not make any changes and that they could only refund the fee after Consumer Rights found them guilty and made the decision to change it. After informing an Adida...

Read more
profile
  • 21view
  • 1 week ago

Adidas Ownthegame 2.0 shoes wore out in a month

On June 23, 2022, I purchased a pair of Ownthegame 2.0 shoes from their online store. On July 14, 2022, my shoes opened in the middle, despite the fact that I only wear them on the weekends. Adidas was informed of this issue. In the attached photo you can see the results of their examination! Thus, ...

Read more
Adidas Ownthegame 2.0 shoes wore out in a month
Adidas Ownthegame 2.0 shoes wore out in a month
Adidas Ownthegame 2.0 shoes wore out in a month
+3
profile
  • 16view
  • 1 week ago

Adidas shoes deformation issue

I have never in my life ever expected Adidas to decline my application. I am interested in making a change to my product. Deformation and ripping occurred on the front side. But when I brought it in for inspection, they did not make an explanation nor did they give me a new product. Never in my life...

Read more
Adidas shoes deformation issue
Adidas shoes deformation issue
Adidas shoes deformation issue
profile
  • 18view
  • 1 week ago

Adidas T-shirt fading issue

About three months ago, I bought a black Adidas t-shirt from Boyner. Even though we washed it according to the directions, the t-shirt faded. I took it to Boyner for a product inspection, and the product was returned to me with the answer that there was nothing wrong with it. Even though I washed th...

Read more
profile
  • 34view
  • 1 week ago

Adidas declined to replace the defective Terrex shoes

I once wore the Adidas Terrex shoes I purchased from the Boyner store, and the front of the shoe irritated my foot. I sent the product in for warranty inspection, but they claimed it was a user error and returned it. Neither Adidas nor Boyner stood behind their products. This is the second time I've...

Read more
profile
  • 22view
  • 2 weeks ago

Adidas shoes poor quality, shoes were torn in two days

My daughter wanted sneakers from the adidas brand, and we bought them for her. After two days, the shoes were torn, and when we tried to return them, they refused, saying that it was our fault. The sneakers that cost 570 Turkish Lira cannot be of such terrible quality; this is not an example of user...

Read more
Adidas shoes poor quality, shoes were torn in two days
Adidas shoes poor quality, shoes were torn in two days
profile
  • 20view
  • 2 weeks ago

Adidas refund problem, I sent the products back and waiting for the refund

I downloaded the Adidas app and made four separate purchases, but I ended up having to send back three of them since the sizes were incorrect. But no refund is provided. I would like for this matter to be resolved as quickly as possible, and I would like for my refund to be paid to the credit card t...

Read more
profile
  • 13view
  • 2 weeks ago

Adidas sent the wrong product and now wants more money from me

After shipping me the wrong product and having me pay the difference of 509 TL, Adidas now wants to sell me the product again for 616 TL. It is the invoice for the incorrect product that was shipped to me as a result of the company's own faults. As a direct consequence of this, I must now make an ad...

Read more
profile
  • 13view
  • 2 weeks ago

Adidas running shoes deformation issue, lack of interest of customer service

After only 15 days of use, the Adidas sports - running shoes that I had purchased for 1,200.-tl began to deform, and after 45 days they were completely unusable. After submitting it for warranty work, they said it was my fault, but they did not make any revisions. The user makes what kind of mistake...

Read more
profile
  • 12view
  • 2 weeks ago

Adidas Superstar ripped shoes problem

I purchased a pair of Adidas Superstar shoes about four months ago. Despite the fact that I haven't worn very many pairs of shoes up until this point, the sole of this shoe has developed cracks and holes. The footwear was delivered to Adidas for evaluation, but the company provided unfavorable feedb...

Read more
profile
  • 11view
  • 2 weeks ago

Adidas Superstar shoes poor quality, it is a disappointment

After only a little over half a year of wear, the Superstar model shoes that we purchased from the Samsun/Atakum Yeşilyurt AVM store in September 2021 began to tear along the sides, and the inner rear lining began to unravel as well. It is quite upsetting to find out that a brand for which I spent a...

Read more
Adidas Superstar shoes poor quality, it is a disappointment
Adidas Superstar shoes poor quality, it is a disappointment
profile
  • 12view
  • 2 weeks ago

Adidas Terrex Voyager shoes tore and it has bad quality, performance

After one month of wear, the Adidas Terrex voyager model shoes tore, and the firm claimed that it was the customer's fault; nevertheless, there is no such disgrace, and there cannot be such a low quality thing. In my opinion, your own controls do not comprehend the business, and as a result, we are ...

Read more
Adidas Terrex Voyager shoes tore and it has bad quality, performance
Adidas Terrex Voyager shoes tore and it has bad quality, performance
profile
  • 13view
  • 2 weeks ago

Adidas shoes torn and the service is not interested

The shoelace on the Adidas shoes I bought tore after 15 days. For Evaluation, the result we sent was a user error. I paid 2039 TL for this shoe so that I could wear it comfortably and in good quality so I wouldn't have any problems. However, the result is that even 300 TL shoes are better quality th...

Read more
profile
  • 14view
  • 2 weeks ago

When my Adidas shoes tore, the firm demanded an additional fee to replace them

The shoe I bought from Manisa Volkan Spor for 670TL tore after two months of use, so I took it to be checked at. It was approved by Adidas, but they couldn't send the shoes because the store didn't have any more of that kind of shoe. They said, "Let's change the color of the same shoes," and they as...

Read more
profile
  • 49view
  • 3 weeks ago
whole star empty star empty star empty star empty star

Adidas all-court basketball bad performance and customer service issue

Even though the Adidas all Court basketball was only a week old and was at home, we noticed that the air in it was low. I went straight to the store where we bought it and asked that it be sent back for warranty. Rejection came from the warranty because the mistake was made by the user! What a stran...

Read more
profile
  • 15view
  • 3 weeks ago

Adidas refused to replace the faulty shoes

Despite the fact that I had barely worn my Adidas 4fwd model shoes (which were among the most expensive models), they began to deform (I wear different shoes every day so that it does not wear out quickly). According to my internet exploration, I'm not the only one having this issue. The shoe's brai...

Read more
Adidas refused to replace the faulty shoes
Adidas refused to replace the faulty shoes
profile
  • 10view
  • 3 weeks ago

Adidas Shoes Delivery Promises Are Unreal

On July 16, I purchased a product from adidas.com.tr, despite the fact that the website stated that "it will be delivered on July 19 at" when in fact they gave the package to the shipping company to deliver (July 20). I made my first purchase from the Adidas online store, and I'll never make another...

Read more
Adidas Shoes Delivery Promises Are Unreal
Adidas Shoes Delivery Promises Are Unreal
Adidas Shoes Delivery Promises Are Unreal
profile
  • 11view
  • 3 weeks ago

Warranty rejected for my Adidas shoes

In February, I purchased a pair of shoes for my boyfriend from an Adidas store. The shoes did not fit my boyfriend's feet, so I returned them to the store for an exchange. The store employee took the shoe and the receipt from me and stated that the product would be inspected. I didn't wear the shoes...

Read more
Warranty rejected for my Adidas shoes
Warranty rejected for my Adidas shoes
Warranty rejected for my Adidas shoes
+3
profile
  • 11view
  • 3 weeks ago

After about two months of use, a hole appeared in a pair of Adidas shoes

I bought a pair of Adidas shoes from Boyner in January 2022. After about two months of use, one of the shoes got a hole. I sent it for analysis twice, and both times I was told it wasn't good enough. They probably didn't even look at the shoes, because if they thought it was impossible for the shoes...

Read more
profile
  • 14view
  • 3 weeks ago

My brand new adidas shoes quickly fell apart

After only 1.5 days of wearing the shoes I purchased from the StarCity Adidas store on 16.06.2022, clumps formed in the inner parts. I did not wear it to avoid further deformation and returned it to the store on June 23, 2022. (7 days later). I requested a change by expressing how absurd it was that...

Read more
profile
  • 8view
  • July 07, 9:48 pm

Adidas did not send my money back, I can not reach the company

ADIDAS still hasn't given me back the money for one of the two items I sent back to them and got back on June 21, 2022, at 11:43 a.m., even though it's been 17 days since I sent them back the items. Even though I've emailed them many times, they can't give me my money back for no reason. It is again...

Read more
profile
  • 14view
  • July 05, 1:10 pm

Within six months of purchase, my new Adidas shoes had torn at the ankle

My brand-new Adidas sneakers tore at the ankle within six months of purchase. A few days later, I went back to the store and returned the item. In spite of this, the product was returned to me after a deep inspection by the company's officials. Even though I never washed the product and used it spar...

Read more
Within six months of purchase, my new Adidas shoes had torn at the ankle
Within six months of purchase, my new Adidas shoes had torn at the ankle
profile
  • 5view
  • July 01, 2:15 pm

My Adidas shoes' warranty was denied

I had to buy a new pair of shoes from the Adidas store in Levent two years ago because my old pair had been torn. I had to pay a price of 450 TL because I needed it quickly.:) It seemed like a good deal at the time, so I agreed to buy the shoes from them. I noticed that the seams of the shoes were s...

Read more
profile
  • 8view
  • June 30, 8:27 am

An item with a warranty was rejected by Adidas

Within a few weeks, the warranty for the product with the code T22204609 was not approved. The product had cracks, and the brand told me that I had done something wrong when I was using it.

Read more

Brand Profile

subscribe adidas, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Frequently Asked Questions (FAQ)

How can I easily return an Adidas product?

Adidas' return policy states that you have 30 days from the date of receipt to return any item you are dissatisfied with, but only if you follow these guidelines:

 

  • Send the package from anywhere in the United States.
  • Please return the item undamaged and in its original packaging.
  • Keep all the original tags on the clothing.
  • Do not put on the shoes. Items should be returned in their original shoe box.
  • Include all the accessories with the item.

 

Create your return on adidas.com, and we'll supply you with a pre-addressed return label. Print and affix the label to the package, then drop it off at the local FedEx.

 

Remember that the following limitations apply: You cannot return customized items. Returns are not permitted for face covers. Yeezy and other Hype products must be returned through the online returns portal within seven days of delivery. The product page's seven-day return window is communicated during the ordering process.

When will Adidas process my return?

Your return will be processed within 21 business days of its receipt at the Adidas warehouse. Once the warehouse has processed your return and issued a refund, please allow up to 21 business days for the credit to deposit into your account.

Can an Adidas retailer refuse a refund?

No federal law in the United States requires retailers to accept returns. However, sellers must provide a repair, exchange, or refund for defective products. And under the FTC's "cooling off" rule, you can cancel certain sales and receive a full refund within three days following the purchase.

How can I file a claim for the Adidas Lifetime Warranty?

There are various ways to contact the firm and submit a claim for the Adidas Backpack Lifetime Warranty.

 

  • Telephone Lifetime Warranty Claim Submission for Adidas:

 To submit your warranty claim by phone, you must call Adidas's customer support at 1-800-988-9337 and describe your desire. Customer service agents must provide further instructions.

  

  • Claim an Adidas Lifetime Warranty via the Company's Website:

 Adidas provides 24/7 online chat assistance. Follow these procedures to make a warranty claim on the company's website:

  • Visit the business website at https://www.adidas.com/us/help
  • Click the Chat Button in the screen's lower right-hand corner.
  • Complete the necessary fields
  • Click Start a Chat