adidas

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Do you have any complaints about adidas?

114 Complaint

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  • 5
  • 4 days ago

Refusal of the Adidas Shoe Warranty Disappointed Me

I purchased a pair of shoes from the brand Adidas from Morhipo; within four months, there was a tear both on the inside and the outside of the shoe. I sent it in under the warranty, but they refused to honor it. I will never again give my preference to a brand like Adidas. However, when one thinks o...

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  • 2
  • 6 days ago

My Adidas Terrex Swift R2 GTX outdoor shoes deformed after four wearings

On October 7, 2022, I purchased Terrex GTX model shoes from the Adidas Merter store. However, after more than four years, the left middle insole began to feel extremely uncomfortable and painful. I observed that the left foot was more swollen than the right foot upon inspection. When I sent it to Ad...

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  • 3
  • 1 week ago

Adidas Sneakers Four-Year Long Warranty Promise Turned Out to Be Void

Because there is a guarantee in FLO, I spent 4,000 TL on shoes from Nike and Adidas, despite the fact that the shoes were rendered unusable after some time. I trusted their assurances and took them back to the store, where I purchased them again before sending them in for evaluation. I was told that...

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  • 2
  • 1 week ago

Retail Price Distinction at Adidas Osmaniye Store

The Adidas Osmaniye store had a discrepancy between the shelf price and the registered price of the shoes I wanted to buy. My insistence on paying the marked price was met with the manager's insistence that this was not how his business operated. After sending an email complaint to Adidas Turkey, I ...

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  • 10
  • 1 week ago

Adidas did not refund my defective shoes under the warranty policy

I bought a pair of Adidas sneakers from the In Street store at the Sakarya Agora mall, but they had a very short lifespan (less than 5 months). The product was inspected within the warranty period and was rejected after only 2 days. Despite the fact that 27 days have passed, the store has not provid...

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adidas-did-not-refund-my-defective-shoes-under-the-warranty-policy-1.pdfpdf
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  • 19
  • 2 weeks ago

First wash ruined my brand new Adidas tracksuits

To keep my kids looking cool and comfortable, I shopped for an Adidas tracksuit set online. I purchased some new tracksuits on Friday and washed them on Saturday night. Unfortunately, after being washed they all became pilled and unusable. On Monday, I contacted product inspection and shipped the pr...

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  • 4
  • 2 weeks ago

My Adidas Order Went Missing after Being Placed Successfully

The order I placed on Adidas.com.tr and the 6700 TL fee was charged to my card instantly on 17.11.2022, but it does not appear on the website under my orders tab. Although I spoke with customer service three times, they stated that the order was a ghost order and that they were working to resolve it...

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  • 11
  • 2 weeks ago

Adidas Sweatpants were Pilled around the Crotch

Adidas sweatpants that I purchased from the Adidas store in Ankara Metromall Shopping Mall were pilled from the crotch before the invoice date, which was 10 days later. We received a rejection letter from the factory after sending it in for review due to maintenance or user-induced error. The compan...

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Adidas Sweatpants were Pilled around the Crotch
Adidas Sweatpants were Pilled around the Crotch
Adidas Sweatpants were Pilled around the Crotch
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  • 4
  • 2 weeks ago

Adidas Shoes Ripped Inside and Faded Away

After only a short period of time, the color of the Adidas shoes changed and the threads took on a worn appearance. In addition to this, the inner lining is ripped. In contrast to what I had anticipated, the shoes did not have any sort of long-term durability. Even the cheapest of my shoes served me...

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Adidas Shoes Ripped Inside and Faded Away
Adidas Shoes Ripped Inside and Faded Away
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  • 5
  • 2 weeks ago

Adidas Superstar Kids Shoes Started Wearing Off

I'm irritated by the poor quality of Adidas Superstar and the store's refusal to make a change. The Superstar children's shoes I purchased from IstinyePark Adidas on 08.09.2022 caused seam deformation and disintegration on some parts. The shoes I sent to Adidas through the store were returned to me ...

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Adidas Superstar Kids Shoes Started Wearing Off
Adidas Superstar Kids Shoes Started Wearing Off
Adidas Superstar Kids Shoes Started Wearing Off
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  • 3
  • 2 weeks ago

Adidas refused to honor the warranty on the ripped shoes

The Adidas shoes I bought at the Barcin Spor shop had an opening in the sole and front in just six months. I returned them to the shop, and they said the problem must have been due to my carelessness or a lack of maintenance. This is something I have only experienced with Barcn Spor, and they emphat...

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  • 1
  • 2 weeks ago

Adidas Response Shoes Bought Online Look Used and Defective

Because there are so many replicas on the market, Adidas Response shoes, which I purchased from its own store in the hopes that they would be authentic and of high quality, do not appear to be new or of high quality. The shoe appears to have been worn. There are silicone excesses on the shoe's toe a...

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Adidas Response Shoes Bought Online Look Used and Defective
Adidas Response Shoes Bought Online Look Used and Defective
Adidas Response Shoes Bought Online Look Used and Defective
+3
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  • 4
  • 3 weeks ago

For the past 15 days, Adidas has refused to reimburse me

The shipment of shoes labeled ATR01757465 and accompanied by return number 211886297199 arrived at the distribution center on October 14, 2022. It took longer than expected to get my refund because I misplaced the product invoice and sent it 14 business days after the initial request. Each time I co...

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  • 8
  • 3 weeks ago

My Adidas Shoes Have a Strong Smell

The sneakers that I purchased from the Adidas store about a week and a half ago smell very strongly. Despite the fact that I established the business, I did not achieve any of my goals. For years, I've been a dedicated wearer of Adidas sneakers. This is the very first time that I have experienced a ...

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  • 1
  • 3 weeks ago

Following a wash, the Adidas jacket I was wearing reeked terribly

I spent 3000 TL on a coat from the Adidas store. In the washing instructions, it stated that it could be washed at 30 degrees, so I followed the instructions. The fibers inside the coat, on the other hand, clumped. Because the fibers had become entangled, the coat appeared to be empty. There appeare...

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  • 1
  • 3 weeks ago

Adidas has failed to deliver my shoes

Even though I was told that my Adidas shoes had been delivered, they have not been sent to me yet, and nobody is helping me. When I inquired with Adidas, they told me that I needed to speak with the shipping company. It seems appropriate that Adidas be held accountable for this. There is no need for...

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Adidas has failed to deliver my shoes
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  • 1
  • 3 weeks ago

My new Adidas shoes squeezing my toes

Three days after purchasing them, the shoes from the Adidas store began to cramp my feet. In the beginning, his pressure was mostly on the sides of my feet, but eventually, he started getting more aggressive. It was a bit lose when I tried it on in the store, but it's starting to fit perfectly now. ...

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  • 6
  • 3 weeks ago

I can't use my zip code on the Adidas website

There is nothing on the Adidas website that I can purchase there. Despite my best efforts, the Adidas online store would not accept my postcode. I tried it a million times. I believe there is a problem and the company that makes the product ought to find a solution to it as quickly as they can. When...

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  • 1
  • 3 weeks ago

Adidas Sweatpants Faded in Three Months

The color of Adidas tracksuits is faded. I bought it 3-4 months ago from Yalı Spor as a team and the color of the black tracksuit started to lighten. It looks faded, greyish-blackish. It's not a fancy look, to be honest. While one of the top and bottom sets, produced from the same material, faded, t...

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Adidas Sweatpants Faded in Three Months
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  • 5
  • 3 weeks ago

Adidas X Speedportal Messi 4 Flexible Cleats Disintegrated on the Bottom

X Speedportal Messi that I bought from Adidas store in Ankara - Kentpark on 19.08.2022. There was an opening on the left outer sides of both pairs of 4 cleats. I delivered the crampons to the store for inspection on 18.10.2022, I only used them 4-5 times in total, therefore frankly speaking I wasn't...

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Adidas X Speedportal Messi 4 Flexible Cleats Disintegrated on the Bottom
Adidas X Speedportal Messi 4 Flexible Cleats Disintegrated on the Bottom
Adidas X Speedportal Messi 4 Flexible Cleats Disintegrated on the Bottom
+3

Brand Profile

subscribe adidas, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe adidas, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Frequently Asked Questions (FAQ)

How can I easily return an Adidas product?

Adidas' return policy states that you have 30 days from the date of receipt to return any item you are dissatisfied with, but only if you follow these guidelines:

 

  • Send the package from anywhere in the United States.
  • Please return the item undamaged and in its original packaging.
  • Keep all the original tags on the clothing.
  • Do not put on the shoes. Items should be returned in their original shoe box.
  • Include all the accessories with the item.

 

Create your return on adidas.com, and we'll supply you with a pre-addressed return label. Print and affix the label to the package, then drop it off at the local FedEx.

 

Remember that the following limitations apply: You cannot return customized items. Returns are not permitted for face covers. Yeezy and other Hype products must be returned through the online returns portal within seven days of delivery. The product page's seven-day return window is communicated during the ordering process.

When will Adidas process my return?

Your return will be processed within 21 business days of its receipt at the Adidas warehouse. Once the warehouse has processed your return and issued a refund, please allow up to 21 business days for the credit to deposit into your account.

Can an Adidas retailer refuse a refund?

No federal law in the United States requires retailers to accept returns. However, sellers must provide a repair, exchange, or refund for defective products. And under the FTC's "cooling off" rule, you can cancel certain sales and receive a full refund within three days following the purchase.

How can I file a claim for the Adidas Lifetime Warranty?

There are various ways to contact the firm and submit a claim for the Adidas Backpack Lifetime Warranty.

 

  • Telephone Lifetime Warranty Claim Submission for Adidas:

 To submit your warranty claim by phone, you must call Adidas's customer support at 1-800-988-9337 and describe your desire. Customer service agents must provide further instructions.

  

  • Claim an Adidas Lifetime Warranty via the Company's Website:

 Adidas provides 24/7 online chat assistance. Follow these procedures to make a warranty claim on the company's website:

  • Visit the business website at https://www.adidas.com/us/help
  • Click the Chat Button in the screen's lower right-hand corner.
  • Complete the necessary fields
  • Click Start a Chat